Fueling Connections: Strategies for Homeless Outreach Staff

4 modules


Course Length
60 mins

NAEH Center for Learning



You have to connect with someone before you can help them. This course explores the core concepts, standards of care, and best practices that street outreach workers must embrace to build initial, supportive connections with people experiencing unsheltered homelessness. We’ll also talk about how outreach staff members can facilitate clients’ connections with housing.


Your goals in this course will be to learn how to

  • Plan your first interactions with people experiencing homelessness
  • Adopt strategies for staying engaged with clients
  • Connect clients to services that will help them, such as housing, employment, benefits, and others.


By completing/passing this course, you will attain the certificate Certificate of Completion

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Fueling Connections: Strategies for Homeless Outreach Staff
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Added 1 day ago, by Kathryn
Added 4 days ago, by Gina
This course was very simplified and easy to follow. I got a lot vital information about how to obtain critical documents needed to move our clients into the coordinated entry system
Added 14 days ago, by Virginia
Added 20 days ago, by Janae
Added 23 days ago, by Stephanie
Added about 1 month ago, by Jeff
Added about 2 months ago, by Patricia
Added 2 months ago, by Chrishan
Added 3 months ago, by Lucas
Good Overview of what Outreach is, and what it is not.
Added 4 months ago, by Joshua

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