You have to connect with someone before you can help them. This course explores the core concepts, standards of care, and best practices that street outreach workers must embrace to build initial, supportive connections with people experiencing unsheltered homelessness. We’ll also talk about how outreach staff members can facilitate clients’ connections with housing.
Your goals in this course will be to learn how to
- Plan your first interactions with people experiencing homelessness
- Adopt strategies for staying engaged with clients
- Connect clients to services that will help them, such as housing, employment, benefits, and others.
By completing/passing this course, you will attain the certificate Certificate of Completion
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