Description
You have to connect with someone before you can help them. This course explores the core concepts, standards of care, and best practices that street outreach workers must embrace to build initial, supportive connections with people experiencing unsheltered homelessness. We’ll also talk about how outreach staff members can facilitate clients’ connections with housing.
Anyone enrolled in any Center for Learning course is invited to a live online office hour every month. Some office hours are opportunities to ask questions about material in our courses; others focus on emerging issues or specific populations.
We offer a variety of discounts: see our FAQ page. Questions? Email learning@naeh.org.
Objectives
Your goals in this course will be to learn how to
- Plan your first interactions with people experiencing homelessness
- Adopt strategies for staying engaged with clients
- Connect clients to services that will help them, such as housing, employment, benefits, and others.
Certificate
By completing/passing this course, you will attain the certificate Certificate of Completion
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