Center for Learning

Rapid Re-Housing is a powerful tool for responding to homelessness. Rapid Re-Housing case managers and other staff need a robust skill set. This learning path covers the basics of trauma-informed care, cultural humility, harm reduction, and caring for older adults, as well as best practices for RRH and an overview of homelessness.  Read more

Staff in homeless shelters can be more effective if they understand the dynamics of homelessness and key best practices for responding to homelessness. This learning journey includes an overview of homelessness and the homeless response system as well as best practices for effective shelter, cultural humility, trauma-informed care, harm reduction, working with data as front line staff, and more.  Read more

Homeless response works best when the organizations in a community work as part of a system, sharing resources and data to improve efficiency. That system can be led by formal or informal leadership. Either way, system leadership needs a specific set of skills. This learning path covers using data as a system leader, equipping your system to serve the rising numbers of older adults experiencing homelessness, deploying a system-level outreach strategy, and other key best practices.   Read more

Homeless response is organized into Continuums of Care (CoCs), which help coordinate organizations within a system. At the CoC level, leadership has access to robust data to improve their community’s homeless response. This course will cover how to deploy this data to help end homelessness. Anyone enrolled in any Center for Learning course is invited to a live online office hour every month. Some office hours are opportunities to ask questions about material in our courses; others focus on emerging issues or specific populations. We offer a variety of discounts: see our FAQ page. Questions? Email [email protected].  Read more

Staff in homeless response organizations record data about the people they serve. This data is a vital tool in our collective effort to end homelessness because it helps each community understand how to resource and improve their local homeless response. This data must adhere to quality standards. It’s also essential to collect this data in a way that doesn’t retraumatize the client. This course will discuss how. Anyone enrolled in any Center for Learning course is invited to a live online office hour every month. Some office hours are opportunities to ask questions about material in our courses; others focus on emerging issues or specific populations. We offer a variety of discounts: see our FAQ page. Questions? Email [email protected].  Read more

Staff in homeless response organizations record data about the people they’re serving. This data is a vital tool in our collective effort to end homelessness because it helps each community understand how to resource and improve their local homeless response. Working with this data can also help you be a more effective leader. Learn how to make the most of your data and foster a culture that values and uses data. This course is designed for anyone who is or would like to be a manager or director in homeless response. Anyone enrolled in any Center for Learning course is invited to a live online office hour every month. Some office hours are opportunities to ask questions about material in our courses; others focus on emerging issues or specific populations. We offer a variety of discounts: see our FAQ page. Questions? Email [email protected].  Read more