Center for Learning

Take your shelter practices to the next level. Explore the five key elements of effective emergency shelter and learn more about the role shelters can play in ending homelessness. Anyone enrolled in any Center for Learning course is invited to a live online office hour every month. Some office hours are opportunities to ask questions about material in our courses; others focus on emerging issues or specific populations. We offer a variety of discounts: see our FAQ page. Questions? Email learning@naeh.org.  Read more

You have to connect with someone before you can help them. This course explores the core concepts, standards of care, and best practices that street outreach workers must embrace to build initial, supportive connections with people experiencing unsheltered homelessness. We’ll also talk about how outreach staff members can facilitate clients’ connections with housing. Anyone enrolled in any Center for Learning course is invited to a live online office hour every month. Some office hours are opportunities to ask questions about material in our courses; others focus on emerging issues or specific populations. We offer a variety of discounts: see our FAQ page. Questions? Email learning@naeh.org.  Read more

Harm reduction helps keep people safe and prepares them for positive change. Learn how to help your clients deploy this life-saving strategy. Anyone enrolled in any Center for Learning course is invited to a live online office hour every month. Some office hours are opportunities to ask questions about material in our courses; others focus on emerging issues or specific populations. We offer a variety of discounts: see our FAQ page. Questions? Email learning@naeh.org.  Read more

Supercharge your outreach through community partnerships. Persons living unsheltered are especially vulnerable. Learn how to reach them, build a system-level strategy, and get some partners. Courses in this series cover: Strategies for outreach staff to build strong connections with people experiencing homelessness Strategies for recruiting partners from outside the homeless response system Coordinating across the system to ensure clients have good outcomes   This course is intended for staff, managers, and directors in homeless outreach programs. Read more

Shelter stays can sometimes be avoided. Help keep individuals and families from falling into homelessness through a problem-solving approach. Anyone enrolled in any Center for Learning course is invited to a live online office hour every month. Some office hours are opportunities to ask questions about material in our courses; others focus on emerging issues or specific populations. We offer a variety of discounts: see our FAQ page. Questions? Email learning@naeh.org.  Read more

Homeless outreach is a highly skilled profession. Outreach staff need to understand the dynamics of homelessness and the homeless response system as well as key skills for ending homelessness. This learning path includes fundamental outreach skills plus harm reduction, cultural humility, trauma-informed care, and an overview of homelessness.  Read more