Center for Learning

Housing First is an evidence-based approach that prioritizes providing permanent housing to people experiencing homelessness. Starting with housing ends someone’s homelessness and provides a platform from which they can pursue personal goals, rebuild their health, and improve their quality of life. The Housing First approach is more effective than others, but it’s frequently misunderstood. This course will explore the key principles of a Housing First approach. It’s designed for anyone interested in solving homelessness or helping people experiencing homelessness. Anyone enrolled in any Center for Learning course is invited to a live online office hour every month. Some office hours are opportunities to ask questions about material in our courses; others focus on emerging issues or specific populations. We offer a variety of discounts: see our FAQ page. Questions? Email learning@naeh.org.  Read more

Staff in homeless response organizations record data about the people they’re serving. This data is a vital tool in our collective effort to end homelessness because it helps each community understand how to resource and improve their local homeless response. Working with this data can also help you be a more effective leader. Learn how to make the most of your data and foster a culture that values and uses data. This course is designed for anyone who is or would like to be a manager or director in homeless response. Anyone enrolled in any Center for Learning course is invited to a live online office hour every month. Some office hours are opportunities to ask questions about material in our courses; others focus on emerging issues or specific populations. We offer a variety of discounts: see our FAQ page. Questions? Email learning@naeh.org.  Read more

Staff in homeless response organizations record data about the people they serve. This data is a vital tool in our collective effort to end homelessness because it helps each community understand how to resource and improve their local homeless response. This data must adhere to quality standards. It’s also essential to collect this data in a way that doesn’t retraumatize the client. This course will discuss how. Anyone enrolled in any Center for Learning course is invited to a live online office hour every month. Some office hours are opportunities to ask questions about material in our courses; others focus on emerging issues or specific populations. We offer a variety of discounts: see our FAQ page. Questions? Email learning@naeh.org.  Read more

Homeless response is organized into Continuums of Care (CoCs), which help coordinate organizations within a system. At the CoC level, leadership has access to robust data to improve their community’s homeless response. This course will cover how to deploy this data to help end homelessness. Anyone enrolled in any Center for Learning course is invited to a live online office hour every month. Some office hours are opportunities to ask questions about material in our courses; others focus on emerging issues or specific populations. We offer a variety of discounts: see our FAQ page. Questions? Email learning@naeh.org.  Read more

People who are at immediate risk of homelessness will often need to enter a shelter, but in some cases, they could avoid entering the homeless response system with a little help. This practice is called diversion, and its heart is a customized problem-solving approach. This course provides a big-picture overview of how communities can design and implement a diversion strategy. It’s appropriate for anyone interested in helping their community use diversion. Anyone enrolled in any Center for Learning course is invited to a live online office hour every month. Some office hours are opportunities to ask questions about material in our courses; others focus on emerging issues or specific populations. We offer a variety of discounts: see our FAQ page. Questions? Email learning@naeh.org.  Read more

To help people experiencing homelessness, we need to help them feel welcome, safe, and seen. But if our response to homelessness isn’t responsive to the cultures of those we seek to serve, our clients won’t feel welcome, safe, and seen. This course will examine the practice of cultural humility in working with people experiencing homelessness. This course is designed for anyone who works or would like to work with people experiencing homelessness. Anyone enrolled in any Center for Learning course is invited to a live online office hour every month. Some office hours are opportunities to ask questions about material in our courses; others focus on emerging issues or specific populations. We offer a variety of discounts: see our FAQ page. Questions? Email learning@naeh.org.  Read more