Center for Learning

Homelessness is solvable, even in these challenging times. This course will explore key dynamics in homelessness, evidence-based practices for addressing homelessness, disparities in homelessness, and an overview of how the homeless response system works. This course designed for anyone, whether or not you work in homeless response. Staff who are new to homeless response, volunteers, researchers, students, and neighbors who care about supporting people experiencing homelessness will find it especially helpful.  Anyone enrolled in any Center for Learning course is invited to a live online office hour every month. Some office hours are opportunities to ask questions about material in our courses; others focus on emerging issues or specific populations. We offer a variety of discounts: see our FAQ page. Questions? Email learning@naeh.org.  Read more

Homeless response works best when the organizations in a community work as part of a system, sharing resources and data to improve efficiency. That system can be led by formal or informal leadership. Either way, system leadership needs a specific set of skills. This learning path covers using data as a system leader, equipping your system to serve the rising numbers of older adults experiencing homelessness, deploying a system-level outreach strategy, and other key best practices.   Read more

Staff in homeless shelters can be more effective if they understand the dynamics of homelessness and key best practices for responding to homelessness. This learning journey includes an overview of homelessness and the homeless response system as well as best practices for effective shelter, cultural humility, trauma-informed care, harm reduction, working with data as front line staff, and more.  Read more

Rapid Re-Housing is a powerful tool for responding to homelessness. Rapid Re-Housing case managers and other staff need a robust skill set. This learning path covers the basics of trauma-informed care, cultural humility, harm reduction, and caring for older adults, as well as best practices for RRH and an overview of homelessness.  Read more

Homeless outreach is a highly skilled profession. Outreach staff need to understand the dynamics of homelessness and the homeless response system as well as key skills for ending homelessness. This learning path includes fundamental outreach skills plus harm reduction, cultural humility, trauma-informed care, and an overview of homelessness.  Read more

Harm reduction is a life-saving practice that helps people stay safer while engaging in risky behavior. It can be a pathway to full recovery and help people stabilize in housing while they rebuild their lives. This course will explore principles of harm reduction, so that you can help people reduce their risk. This course is appropriate for anyone who works with or wants to work with people at risk of or experiencing homelessness. It will also be of interest to managers, leaders, funders, and government employees. Anyone enrolled in any Center for Learning course is invited to a live online office hour every month. Some office hours are opportunities to ask questions about material in our courses; others focus on emerging issues or specific populations. We offer a variety of discounts: see our FAQ page. Questions? Email learning@naeh.org.  Read more