Center for Learning

Supercharge your outreach through community partnerships. Persons living unsheltered are especially vulnerable. Learn how to reach them, build a system-level strategy, and get some partners. Courses in this series cover: Strategies for outreach staff to build strong connections with people experiencing homelessness Strategies for recruiting partners from outside the homeless response system Coordinating across the system to ensure clients have good outcomes   This course is intended for staff, managers, and directors in homeless outreach programs. Read more

People of color are disproportionately impacted by homelessness. Learn why and what we can do about it. Courses in the learning series cover the historical and structural causes of racial disparities in homelessness to examining the data on racial disparities to taking action to address those disparities. And while the content varies across courses, the Learning Series as a whole is designed to help you better understand how all of the pieces of the puzzle fit together to build a more equitable response to homelessness across communities. This course is intended for homeless services providers or staff in related fields, such as healthcare, criminal justice, recovery, disaster response, child welfare, government, and many others, or for anyone who'd like to learn more about why homelessness disproportionately impacts people of color and what we can do about it.  Read more

You have to connect with someone before you can help them. This course explores the core concepts, standards of care, and best practices that street outreach workers must embrace to build initial, supportive connections with people experiencing unsheltered homelessness. We’ll also talk about how outreach staff members can facilitate clients’ connections with housing. Read more

Outreach works best when you have partners. This course offers insights into how businesses can support or hamper street outreach efforts and how outreach workers and homelessness system leaders can build sustainable and productive partnerships with businesses to improve the community response to homelessness. Read more

As with all homelessness interventions, street outreach cannot really "move the needle" if it is not implemented as part of a systemic response to homelessness. This course describes the important role can and should play in the systemic response and actions outreach workers and systems leaders should take to make it so. Read more

More and more older adults are experiencing homelessness, and the homeless population is aging. Learn strategies for meeting the needs of this uniquely vulnerable population.  Read more